Survey Client Satisfaction Survey Thank you for taking the time to help us provide better service for our clients in the future. Your opinion does make a difference! Escrow Number: * Escrow Officer: Your Name: Your Email: Phone: Your Message: Escrow Officer's Performance: Was your Officer knowledgeable? ExcellentGoodFairPoor Did your Officer meet your deadlines? ExcellentGoodFairPoor Were your phone calls returned promptly? ExcellentGoodFairPoor Were all questions answered satisfactorily? ExcellentGoodFairPoor Was your Officer courteous and respectful to you? ExcellentGoodFairPoor How was your Officer's professional appearance? ExcellentGoodFairPoor Did your Officer resolve all your issues satisfactorily? ExcellentGoodFairPoor Support Staff Performance: Did our staff appear knowledgeable? ExcellentGoodFairPoor Was our staff courteous and respectful? ExcellentGoodFairPoor How was our staff's professional appearance? ExcellentGoodFairPoor Overall Performance: Please rate your experience with us overall ExcellentGoodFairPoor What is the likelihood you would use us again? ExcellentGoodFairPoor Would you like a reply? YesNo Please use the below box for further explanation or comments: Thank you again for your time. Sincerely, Kim Keith Kim Keith General Manager, All Valley Escrow, Inc.